Privacy Policy

Fare Transportation Privacy Policy

1. Introduction

At Fare Transportation, we are committed to protecting the privacy of our riders and drivers. This Privacy Policy explains how we collect, use, and share personal information when you use our mobile application and related services.

2. Information We Collect

We collect information that identifies you or relates to your activities on our Platform:

· Account Data: Name, email, phone number, and profile photo provided during registration.

· Location Data: We collect precise GPS location from your device to facilitate pickups, navigation, and safety tracking. This may be collected in the background if you grant permission.

· Transactional Data: Trip details (pickup/drop-off), fare amounts, payment methods, and promo codes.

· Driver-Specific Data: Social security numbers, driver’s license information, vehicle registration, and results from criminal/driving history background checks.

· Safety Data: Device sensor data (e.g., speed, braking) and real-time photos for identity verification.

3. How We Use Your Information

We use your data to:

· Operate the Platform: Match riders with drivers and process payments.

· Enhance Safety: Conduct annual background checks on drivers and monitor trips in real-time.

· Support: Investigate and resolve user complaints or safety incidents.

· Legal Compliance: Comply with tax obligations and respond to law enforcement warrants.

4. Data Sharing and Disclosure

We do not sell your personal information. We share data only in the following contexts:

· Between Users: We share a rider’s first name and pickup location with the driver, and the driver’s name, vehicle details, and license plate with the rider.

· Service Providers: With third parties who perform services on our behalf (e.g., payment processors, cloud storage, map providers).

· Legal Requirements: When required by law or to protect the safety of our users.

5. Your Rights and Choices

Depending on your state of residence (e.g., CA, TX, CO), you may have the following rights:

· Access & Portability: Request a copy of the personal information we hold about you.

· Deletion: Request that we delete your account and personal data, subject to legal retention periods.

· Correction: Ask us to update inaccurate information.

· Opt-Out: Opt-out of targeted advertising or the use of automated decision-making technology.

6. Data Retention

We retain transactional data for at least Seven years to meet tax and regulatory requirements. Account data is retained for the life of the account plus a reasonable period thereafter for safety and fraud prevention.

7. Security Measures

We implement industry-standard safeguards, including multi-factor authentication, end-to-end encryption for payment data, and regular security audits to protect your information.

8. Contact Us

If you have questions about this policy or wish to exercise your privacy rights,  Contact Us